Serving Auckland

Care begins with understanding

In-home care that helps people live meaningful, connected and independent lives, shaped by trust, kindness and genuine relationships.

Call Now: 09 243 7088
Police Vetted
First Aid Trained
Ongoing Learning
Relationship-led care
Multilingual
How We Can Help

Support that's right for you

Every person is different. Share what's important to you, and we can help you find support that's right for you and your family.

A Helping Hand

Regular visits, conversation, outings, shopping, meal preparation and cooking, and practical support to help you stay connected and independent.

See Companionship
Dementia Care

Companions and caregivers experienced in dementia support, with ongoing training, providing consistent routines, meaningful engagement and gentle reassurance.

See Dementia Support
Recovering at Home

Support after surgery, illness or hospital discharge to help you regain confidence and recover safely in the comfort of home.

See Recovering at Home
Personal Care

Respectful support with showering, dressing, grooming, mobility and daily routines, always delivered with dignity.

See Personal Care
Respite Care

Flexible support that gives family caregivers time to rest and recharge, knowing their loved one is in safe, caring hands.

See Respite Care
Palliative Care

Compassionate care providing comfort, dignity and reassurance for you and your family.

See Palliative Care
Haven Care founders Trish and Fiona
Why Haven Care

Born from lived experience

Haven Care was born from our own experiences of supporting our ageing parents. We're still walking that journey today, so we understand the emotions, uncertainty and responsibility that many families carry.

  • Relationship-led care - we build genuine connections, not just task lists.
  • Carefully matched companions and caregivers - matched by preferences, interests and needs.
  • Small, consistent team - familiar faces every visit, so trust grows naturally over time.
  • Supporting families - we keep families informed, involved and reassured every step of the way.
Meet Our Team Read Family Stories
WHY FAMILIES CHOOSE US

Why families trust Haven Care

Carefully Matched

We take the time to match companions and caregivers not only for their skills, but for their empathy, warmth and ability to build a genuine connection.

Police Vetted

Every companion and caregiver undergoes Police vetting and reference checks as part of our recruitment process, giving families added confidence and peace of mind.

First Aid and Ongoing Learning

All companions and caregivers are First Aid trained and participate in ongoing learning to provide safe, high-quality care.

Clinical Guidance

Our team has access to an experienced retired GP for internal clinical guidance when needed.

Simple Process

Getting started is easy

From your first call to ongoing care - we walk with you every step of the way.

1
Let's Chat

A relaxed, no-obligation conversation to understand your situation and what good support looks like for you.

2
Meet & Understand

We take the time to get to know you, understand your needs, and learn what's important to you or your loved one.

3
Careful Matching

We thoughtfully match you with a companion or caregiver who feels like the right fit for your needs and preferences.

4
Ongoing Support

Care evolves over time, and your care coordinator and care team evolve with you. We stay connected through regular check ins and care reviews, with support that’s always close at hand.

What Happens Next
Family Stories

Families who trusted Haven Care

Real experiences from real families across Auckland.

"

I'm glad I chose Haven Care to care for my Dad. The process to get started was very easy and the team explained in great detail what we could expect. They listened to what our concerns were, and gave us suggestions to prevent any mishaps at home. The staff that are assigned to us are very caring and thorough. Always arriving on time, cheerful, and occasionally working overtime to complete the final task. Haven Care provides an outstanding service. I would definitely recommend them. You won't be disappointed.

P
Phil
Son of Haven Care client
"

We were recently in the position of requiring help for my elderly mother following surgery. From the initial meeting where they thoroughly screened all our requirements, their service was professional and caring. They showed care and kindness and went the extra mile to meet her needs. Following their time each day with my mother, they phoned me with an update of her progress and rehabilitation. This was such a great asset as it gave me complete peace of mind that she was in very capable hands and being well looked after. Thanks to Haven Care, my mother was able to recover comfortably and confidently in her own home. I would not hesitate to recommend their services to anyone in need of professional and compassionate care.

A
Angela
Daughter of Haven Care client
Read More Stories
Serving: Central Auckland Eastern Suburbs East Auckland South Auckland and Franklin West Auckland North Shore + more

Let's find the right support, together

Every family's situation is different. We'd love to learn more about yours and talk through how we may be able to help.

Call 09 243 7088