Palliative Care

Palliative & End-of-Life Care

Walking alongside you

No two families experience this time in the same way. Whether you need a few hours of support each week or more continuous care, we're here to provide practical help, a reassuring presence and support that adapts as needs change.

• Personal care - assistance with showering, dressing, grooming, toileting, mobility and changing positions
• Working alongside your healthcare team - coordinating with your GP, hospice and other health professionals to ensure everyone is working together
• Medication assistance - prompting or administering medications in accordance with your prescribed care plan
• Meals hydration - preparing favourite meals, offering drinks regularly and encouraging food and fluids when appropriate
• Companionship reassurance - a calm, familiar presence for conversation, quiet company or simply being there when someone doesn't want to be alone
• Support for those close to you - giving family members time to rest, attend appointments or simply spend meaningful time together
• Overnight 24-hour care - flexible arrangements ranging from overnight assistance to continuous support where required
• Practical help around the home - light household tasks that help keep everyday life running as smoothly as possible

Talk to our team

What palliative care can look like

Each day lived with dignity and connection

Mark has a terminal illness and has chosen to spend his final months at home, surrounded by the people and place he loves. Hospice nurses visit regularly to review his symptoms, adjust his care plan and support his family. Between those visits, Haven Care provides the practical and compassionate day-to-day support that helps Mark remain as comfortable as possible.

Each morning, Mark's caregiver helps him wash, dress and settle into his favourite chair. Following guidance from the hospice nurse, they encourage gentle movement when he feels up to it, helping him enjoy simple pleasures like sitting in the garden with a cup of tea or spending time with his family.

As Mark's illness progresses, he spends more time resting. The caregiver watches for changes in his comfort, signs of pain, increasing fatigue or reduced appetite, sharing these observations promptly with his family and hospice team so his care can be adjusted if needed.

Throughout the day, Mark is gently repositioned, offered drinks and light meals, and supported to rest comfortably. Some days are spent chatting or listening to music; on others, quiet companionship is all that's needed.

With Haven Care working alongside hospice, Mark's family can spend less time worrying about the practical aspects of care and more time simply being together—sharing memories, holding his hand and making the most of each day.